At MAST we set clear quantitative goals for our customers and their salvage inventory resale performance.  We track productivity, measure our impact to the bottom line, and provide detailed monthly and YTD reporting for true measurable results

"I have the privilege to work with Jim Hissong and the folks at MAST, and find them to be very engaged in our company's salvage recovery results. Their wealth of insurance experience and knowledge in salvage recovery, contributes to their ability to identify and act on opportunities and challenges. The in-depth information they are able to provide and their communication and presentation skills are excellent. I would highly recommend Jim and MAST as an asset to any company's salvage department."

       --Phillip C . Piper,

         Specialist Unit Manager                        Germania Insurance

Increased Gross Returns


In 2013, MAST brought more than $2 million in rerun gain dollars back to its customers.  That averaged to an additional $94.56 per every vehicle sold through auction or an overall improvement of 1.36% increase in gross return dollars.




Maximized Value on All Vehicles Sold through Auction


At MAST we think like the buyer.  We reveiw and consider the value of each vehicle set for sale from the perspective of auto rebuilders, part recyclers, and metal scrappers.  Every vehicle has value.  We don't discriminate based on damage extent or actual cash value.




“Jim [CEO MAST, LLC] is extremely knowledgeable about the salvage industry and trends, and has a strong ability to organize a group of people to efficiently manage salvage inventory and paperwork, as well as maximize salvage recoveries. Jim empowers others to produce results that exceed expectations, and allows them to work autonomously to achieve the goals at hand. He is detail-oriented, which leads to his success in the salvage field.”

      --Greg Smiley

        Salvage Specialist

        Progressive Insurance

“I was fortunate to have the experience of working with Jim [CEO MAST, LLC] in both management in Texas and later more directly on salvage initiatives during my tenure as the National Salvage Business Leader at Progressive Insurance. Jim is extremely knowledgeable in all aspects of salvage handling. He has a true passion for the industry and the enthusiasm he brings to a team or project makes it a pleasure to work with him. He is innovative in his ideas, his plans are well thought out, and he has strong relationship-building skills. He would make a valued business partner to any organization.” 

     --Michelle Loveland-Ayer

       Corporate Process Manager 

       Progressive Insurance

Right Decisions.  Right Time.


Our goal at MAST is to improve gross returns for our customers through auction without negatively impacting other aspects of the claim process or auction environment.  We carefully monitor our affect on cycle time and pay close attentions to our sell / no sell decisions to ensure a healthy relationship with the local and national buyer base.




MAST measures auction impact with increases from initial auction high bid to final selling price of vehicles on a car by car basis.  When an auction yields anything less than a fair market price, MAST will step in and attempt to negotiate a better return.   



The first time this 2003 Hyundai Accent ran through auction, it brought a high bid of $800.00.  Even though the vehicle's age had a significant impact on value, the high bid was still much lower than what MAST anticipated the local and national market value to be, and therefore did not accept the initial $800 bid.  A week later, the same Hyundai ran through auction and brought an auction high bid of $1450, a value much closer to what was deemed to be a fair market value for this particular vehicle.  The net increase overall was $650.00 in additional gross return dollars back to our customer.

Increased Gross Returns

MAST personnel are experienced in all types of salvage, including motorcycles, RVs, and boats.  MAST reviews the physical condition and market demand for any, and all, of an insurance provider's inventory to determine projected returns.  Initially, this 2006 Harley Davidson Road King brought an auction high bid of $4600.00.  MAST deemed this amount to be below the market value, and the bid was rejected.  It was re-offered, and later sold to an off-site buyer for $5500.00; a gain of $900. 


These types of results add up.  In 2013, MAST brought more than $2 million in rerun gain dollars back

to our customers.  That averaged an additional $94.56 for every vehicle sold through auction, not just vehicles MAST reran for gain increases.  Every vehicle sold through auction.  When that $2 million was measured back to our customers’ return on ACV, it amounted to an overall improvement of 1.36% increase in gross return dollars.  As MAST identifies and successfully negotiates increases in vehicle returns, our customers’ bottom line gross returns continue to rise.  That gross return increase realized from rerun gain is what we like to call the “MAST Factor”.

Here's an example with real returns experienced recently by an existing customer of MAST.


The green line depicts the monthly gross return realized at auction without MAST involvement.  At the beginning of month 8, the company contracted with MAST to manage its inventory.  The continuing green line represents the gross return that would have been attained without MAST involvement.  The blue line shows the actual gross return when the results of MAST managed efforts were included – the addition of the MAST Factor.

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