At MAST we set clear quantitative goals for our customers and their salvage inventory resale performance.  We track productivity, measure our impact to the bottom line, and provide detailed monthly and YTD reporting for true measurable results

"I have the privilege to work with Jim Hissong and the folks at MAST, and find them to be very engaged in our company's salvage recovery results. Their wealth of insurance experience and knowledge in salvage recovery, contributes to their ability to identify and act on opportunities and challenges. The in-depth information they are able to provide and their communication and presentation skills are excellent. I would highly recommend Jim and MAST as an asset to any company's salvage department."

       --Phillip C . Piper,

         Specialist Unit Manager                        Germania Insurance

Increased Gross Returns


In 2013, MAST brought more than $2 million in rerun gain dollars back to its customers.  That averaged to an additional $94.56 per every vehicle sold through auction or an overall improvement of 1.36% increase in gross return dollars.




Maximized Value on All Vehicles Sold through Auction


At MAST we think like the buyer.  We reveiw and consider the value of each vehicle set for sale from the perspective of auto rebuilders, part recyclers, and metal scrappers.  Every vehicle has value.  We don't discriminate based on damage extent or actual cash value.




“Jim [CEO MAST, LLC] is extremely knowledgeable about the salvage industry and trends, and has a strong ability to organize a group of people to efficiently manage salvage inventory and paperwork, as well as maximize salvage recoveries. Jim empowers others to produce results that exceed expectations, and allows them to work autonomously to achieve the goals at hand. He is detail-oriented, which leads to his success in the salvage field.”

      --Greg Smiley

        Salvage Specialist

        Progressive Insurance

“I was fortunate to have the experience of working with Jim [CEO MAST, LLC] in both management in Texas and later more directly on salvage initiatives during my tenure as the National Salvage Business Leader at Progressive Insurance. Jim is extremely knowledgeable in all aspects of salvage handling. He has a true passion for the industry and the enthusiasm he brings to a team or project makes it a pleasure to work with him. He is innovative in his ideas, his plans are well thought out, and he has strong relationship-building skills. He would make a valued business partner to any organization.” 

     --Michelle Loveland-Ayer

       Corporate Process Manager 

       Progressive Insurance

Right Decisions.  Right Time.


Our goal at MAST is to improve gross returns for our customers through auction without negatively impacting other aspects of the claim process or auction environment.  We carefully monitor our affect on cycle time and pay close attentions to our sell / no sell decisions to ensure a healthy relationship with the local and national buyer base.




Maximized Value on ALL Vehicles Sold Through Auction

At MAST we think like the buyer.  We reveiw and consider the value of each vehicle set for sale from the perspective of auto rebuilders, part recyclers, and metal scrappers.  Every vehicle has value.  We don't discriminate based on damage extent or actual cash value.


The salvage auction process is hands down, the best way to get the highest return dollars for your total losses or donation vehicles.  A well run auction format brings local, national, and even worldwide buyers together to yield maximized returns.  It only takes 2 guys that both want a vehicle badly enough to bid a vehicle up to a fair market value.  One of those buyers will eventually drop out, and it’s our job to recognize when that happens too soon.  Our goal is to find the segment of your salvage inventory that underperforms at auction.  Statistics show that happens around 20% of the time.   Our goal is to find those 2 cars in 10.  We study your inventory and scrutinize market performance to find that minority that underperforms at auction and fix it.

And these underperforming vehicles come from all segments of vehicles sold at auction.  Some may be even where you least expect it.  Take this 2010 Nissan Altima for example.  Excessive rollover damage.  Obviously non-repairable.  Beyond that, the vehicle had also been vandalized.  Every body panel was affected.  At first glance this appears a very likely scrap vehicle.  The first time it ran through auction, it yielded a $1000.00 return - really not bad, given the condition.  At MAST, our personnel review all potentially desirable aspects of EVERY car sold through auction.  Even this Altima.  In doing so we noted, despite the severity of body damage, the suspension components, airbags, and engine (with only 2100 miles) remained undamaged.  We declined the initial $1000 bid.  A

week later the vehicle sold through a subsequent auction for $1450.00.  These types of incremental gains helped MAST bring over $2 million additional gross dollars back to the customers we represent.



It has been our experience that some companies who understand the importance of closely monitoring salvage returns have begun to adopt some forms of pre-auction inventory review.  We’re glad they recognize the importance of salvage as a source of revenue, and we applaud their efforts; however, we've noticed an alarming trend.  Many companies pay attention to only a fraction of their inventory, focusing only on higher value vehicles and ignoring large sections of their inventory.  


Last year MAST completed a study to highlight the importance of reviewing all vehicles sold through auction, and debunked the targeted selection inventory review myth.  In 2013, MAST generated $2,098,593.00 in rerun gain dollars on 22,000 cars sold through auction.  Of these, we reviewed how overlooked opportunities based on segmenting review efforts by vehicle value may impact a company’s bottom line rerun efforts.  We found that vehicles with an ACV of $5,000 or less (as assessed 

by an insurance provider at the time of total loss resolution) accounted for 13% of the rerun increase dollars MAST yielded through auction.  In fact, all vehicles with an ACV of $7500 or less accounted for 27%, or over a quarter of the $2 million in rerun gains MAST produced last year.  That's a lot of money left on the table.


By reviewing and determining anticipated market returns for every vehicle set to sell through auction, MAST ensures no opportunities slip through the cracks.  We don't target vehicles by actual cash value.  We don't target vehicles based on damage type or condition.  We review every vehicle for real maximized salvage returns.

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